Hi guys! At the beginning of every month, I’m starting to share an in-depth look at my business and life goals for the month coming up. I’ve re-discovered that the chances of hitting goals will be better if I share them, write them down and stay accountable! And this also gives me a chance to work on the things that are most important and disregard all the others. Goal making is fast becoming something I’m passionate about, and this is a great way for me to stay focussed on my return to the business and blog. I’m so pumped about being able to work on this little biz, and as the form of this blog will change and transform, I want to keep creating content that will inspire and educate. Here we go!
New months bring new things.
The end of March especially has brought so much of calm and beauty. I just celebrated another birthday, with some lovely friends and family visiting us. With Easter Sunday we celebrated again yesterday and with the new sense of calm and clarity all around, it seemed fitting to write about what’s happening around these corners, and express a bit about life in general.
Somehow, this fresh calm has made me reflect on our journey so far.
We moved to this new city last year. New City : Sydney, Australia.
Sydney brought about a whirlwind of transition and potential, surpassing anything I thought would have happened last year. We moved from Perth, and immediately a couple of things happened:
1. Our things would not be arriving for another 6 weeks
2. I was working on a client project without my desktop computer
3. We had to find a place to live – this took us 4 weeks.
January 2017 will always be, to me, that month of the year where I felt like an omelette. Tossed, mixed and somewhat burned. From the outside, it looked so exciting; the new journey, leaving the old city for the new one, cascading down new highways and learning about nooks and corners of a city I was once enamoured by.
Sydney was about to disrupt my concept of me.
I was suddenly, with my hubby, in a new place and this place is so completely different from anything I’d seen in Perth. The pace was frantic, Sydney siders seem to live in a world of their own – the morning commuters so adept at moving swiftly, the trains moving and buses swiftly gaining momentum. Everyone is on their phones. I wanted to connect with someone and feel a bit like I was making progress in the ‘make a friend’ department, but nada.
It was hard, to say the least.
Chaotic, bumpy, rough.
Living in a hotel room for 6 weeks made me nauseous and full of an angst I didn’t know existed. I had to complete a client’s project that was supposed to be done way back, in Perth. With new deadlines and a sense of dread considering I did not have any proper editing equipment. I slowly braced myself for the rest of that project. We completed it 2 whole months later – along with moving house (we now live in a ‘burb called Ryde) and setting up home (there was nothing really ‘set up’ until 3 months after that)
Soon as that project finished, I was in the Philippines for my birthday – running along the shores of a paradise beach was healing, and brought so much of that long-lost stability and sense of positivity I was wanting to feel. We were there for a wedding, one of my friends from Perth, and had purchased tickets months earlier. That place and the event was amazing. Just the best. Simply put, it was the oasis to my desert, the calm to my storm and a break that only the heavens would have lined up for me. Actually worthy of a separate blog post.
When I got back, I was so short of moolah, it wasn’t funny. Bills had piled up and I quickly decided to find myself a part-time/contract job. I decided to take one up in customer service. I learned SO much about business, offerings, and customer care in that time. It’s another blog post all on its own.
After the customer service gig contract of 3 months ended, I took up a job as a Sales Consultant in a furniture store. I loved the process of learning about Interior Design, working with people looking for a fresh look for their homes or looking for a replacement of their own old interiors. It has taught me so much about learning to work with different personalities and tastes, educating your customer about how you can best help them, and putting their needs above everything. Sales is all about relationships – and in business (and in life) it’s the key to pretty much everything one can possibly want to create/make/shape/relate.
It also was one of those jobs that made me realise what a gift it is to have talented staff around and how you can either bring out the best in your team or the worst!
The reason I’m writing all of this, is to say how grateful I am, back in this space. Back on the biz, and back on this blog. I’m looking forward to using all the lessons that I’ve learned – both in the customer service and sales space. The complaints might be many in a customer service environment, but the nature of the work dictates the foundations of all business – offer Value, and do it well. I’ll certainly remember this always!
With the above experiences in mind, these are a few goals for this month:
- Reviewing every single client job created so far, and polishing our processes and paperwork to reflect the values and goals of this business. Chutzpah Creative was first created to shine a light on the stories that matter – and to communicate loud and clear, the message that every business story has value and can have positive impact on the world.
- Updating the Portfolio section (April + May 2018) and communication of the value we give our clients
- Create a long-term vision for the brand aka Communicate our why Loud and Clear. It might take a while to get that across but it’s ok. I’ve decided that being in business is about the long game, not the quick and easy. In wanting to build a brand that is loved, there is also the work that makes it lovable, and note-worthy. It’s one brick at a time. To say that I even had a chance to serve a single client through this business is just so freaking cool.
- Sharing notes about the ins and outs of running a business: I would love to do this weekly – and mostly because I’ve learned so much from entrepreneurial folk who have shared their own journeys online.
- Branding photography and update all imagery on this site Excited to work with Hayley Richardson on a Brand Shoot for Chutzpah Creative!
- Featuring businesses and blogs that are inspirational/doing great work in the world/creative skills/rad.
- Create a media kit for future clients: This is something that I’ve wanted to do for a long time but have not been able to create but this is the month, it is!
- Attend networking events to meet other biz owners, and begin with new creative and exciting projects.
Some networking events I’m keen to check out + be a part of:
So, those are my goals all for this month, guys. I’m thrilled to get into the Sydney life and business here and really see what’s possible. I will update this blog as much as I can and stay as active as possible, sharing all that I learn. Let me know what you’re upto! I’m so glad that you’re following along, and really appreciate your presence here!
If you’re thinking of using video in your business, send us an email at firstname.lastname@example.org – and we will be so glad to help you with a free initial consultation.